Bathroom renovation is one of the most important stages of home renovation. A mistake made by a contractor can be costly, while a good contractor saves time, nerves, and money. We have collected real customer reviews from Tbilisi and Batumi so that you can understand what to expect and how to choose a reliable company in Georgia.
Key customer feedback and what it means
1. “The work took too long” — problems with deadlines
Most negative reviews are related to deadlines.
Why this happens:
- Craftsmen take on several projects at once.
- Problems with material deliveries.
- No clear contract or work schedule.
How to avoid this:
- require a detailed repair schedule;
- set penalties for missed deadlines;
- choose a team that does not have more than 2—3 projects at the same time.
2. “The quality is excellent, but the price has gone up” — budget recalculation
Customers from Tbilisi often complain that the final price increases by 15—30 %.
Why this happens:
- hidden defects (pipes, electrical wiring);
- incorrect estimate;
- choice of more expensive materials.
Tip. Ask for two estimates:
- basic (minimum),
- realistic (taking into account possible additional work of 10-15%).
3. “Everything was done on a turnkey basis — no hassle” — a positive experience
Batumi residents note that turnkey work is the best option for those who are abroad or do not want to get involved in the process.
What does turnkey renovation include:
- demolition,
- waterproofing,
- rough work,
- tiling,
- plumbing,
- furniture and lighting.
Bathroom renovation prices in Georgia
| Service / City | Tbilisi (₾/m²) | Batumi (₾/m²) |
|---|---|---|
| Draft work | 60—85 | 55—80 |
| Tile laying | 45—65 | 40—60 |
| Waterproofing | 15—25 | 12—20 |
| Turnkey renovation | 900—1500 ₾ per bathroom | 800—1400 ₾ per bathroom |
Prices are approximate and depend on the area, complexity, brand of materials, and craftsman.
Common mistakes made by contractors — based on reviews
- lack of waterproofing or incorrect installation;
- walls are not leveled → crooked seams;
- incorrect installation of the ladder or floor slope;
- violation of plumbing installation technology;
- no warranty for the work.
Facts
- 72 % of customers in Tbilisi choose turnkey renovations so they don't have to supervise every stage.
- In Batumi, demand for small bathroom renovations (up to 4 m²) grew in 2024—2025.
- Up to 40 % of all renovations are due to waterproofing errors.
How to choose a contractor based on real cases
Mini‐case 1: Successful choice
A client from Vake (Tbilisi) chose a contractor based on recommendations from neighbors. The contractor provided a portfolio, a detailed estimate, and signed a contract. The result: 3.8 m² of repairs in 14 days, without any cost overruns.
Mini‐case 2: An unsuccessful experience
A family from Batumi hired a “cheap crew” without a contract. A month later, the tiles came loose and leaks appeared. The repairs cost 1,100 ₾.
It is better to invest in a proven craftsman than to overpay for repairs.
Useful tips for choosing a contractor in Tbilisi and Batumi
What to look for:
- Is there a contract and warranty?
- Detailed estimate?
- Portfolio with before/after photos?
- Real reviews, not just on social media?
- Transparent communication about deadlines?
Life hack: ask for 3 contacts of former clients — a call takes 5 minutes but saves thousands of lari.
Frequently asked questions (FAQ)
1. How long does it take to renovate a bathroom in Tbilisi?
Usually 10—20 days, depending on the size and complexity of the work.
2. Is it possible to monitor the renovation remotely?
Yes, many companies provide photo and video reports, which are especially popular in Batumi.
3. What should I do if the contractor increases the price?
Check the initial estimate. If the additional work has not been agreed upon, you have the right to refuse.
4. How can I check the quality of the tiles and joints?
The tiles should be without “steps,” the joints should be even, and the floor should slope toward the drain at 1—2 %.
5. How much does it cost to renovate a small bathroom (up to 4 m²)?
On average, 700—1200 ₾ depending on the city and materials.
6. How to avoid leaks?
Request double waterproofing and a “flood” test before laying the tiles.