Renovation is an investment that should last for years. But if the contractor misses deadlines, overestimates the cost, or does poor-quality work, the rework can cost more than the renovation itself. In this article, we will discuss how to get a guarantee, protect yourself, and choose reliable craftsmen in Tbilisi, Batumi, and other cities in Georgia.
What is a repair warranty and why is it important?
Main types of warranties
- Workmanship warranty — covers the repair of defects in finishing, installation, tile laying, and plumbing. Term: usually 6—24 months.
- Warranty on materials — provided by the manufacturer (e.g., for laminate flooring or plumbing). Term: 1—10 years.
- Comprehensive warranty — when the contractor is responsible for both materials and work. Rare, but found in large renovation companies in Georgia.
What should the warranty period be?
- Cosmetic repairs — from 6 months;
- Major repairs — 12—24 months;
- Engineering systems — from 1 to 3 years.
What must be included in a repair contract
1. Precise deadlines for completion of work
The contract must include:
- the overall deadline for completion of work;
- a phased schedule;
- penalties for late completion (usually 0.1–0.5 % of the contract amount per day).
2. Fixed estimate
This is the most common source of conflict. Demand:
- a detailed estimate by item;
- specification of material brands;
- the procedure for changing the estimate (only by agreement).
3. Warranty obligations
The contract specifies:
- the warranty period;
- the types of work covered;
- the deadlines for rectifying defects (usually 5—10 days).
4. Photographic documentation of the stages of work
This helps in disputes if you need to prove a hidden defect (e.g., incorrectly laid pipes).
How to check a contractor: checklist for Tbilisi and Batumi
Check their reputation
- Look at real reviews on Georgian websites (MyHome, SS.ge).
- Ask for contacts of previous clients.
- Request a “before/after” portfolio for 2—3 projects.
Mini-case study: how a client from Tbilisi avoided problems
Irakli was planning a major renovation in Vake. The first contractor gave overly vague deadlines and refused to sign a fixed estimate. The client turned to another company, which provided a contract with phased payment and an 18-month warranty. The difference in approach allowed him to avoid overpayments and rework.
Common schemes used by unscrupulous contractors (and how to avoid them)
Top 5 mistakes made by clients
- Working without a contract.
- 100 % prepayment.
- Materials not specified.
- No work schedule.
- No warranty clauses.
How to protect yourself
- Payment in stages: 20—30 % advance payment, then upon completion of each stage.
- Weekly reports and photo documentation.
- Check references for contractors.
- Independent acceptance of completed work.
Cost of repairs with warranty in Georgia
| Type of repair | Price per m² | Warranty |
|---|---|---|
| Cosmetic repairs | 90—150 GEL/m² | 6—12 months |
| Overhaul | 250—450 GEL/m² | 12—24 months |
| Turnkey renovation | 500—850 GEL/m² | up to 24 months |
| Engineering works | 40—120 GEL/point | 1—3 years |
Prices are approximate and depend on the area (Batumi is more expensive in summer, Tbilisi is more expensive in the city center).
Facts
- More than 60 % of conflicts between clients and contractors in Georgia are related to the absence of a contract.
- In 80 % of cases, cost overruns occur after work has already begun.
- Companies that provide guarantees are less likely to miss deadlines — on average, there are 30—40 % fewer complaints.
FAQ — frequent questions
1. Do private contractors in Georgia provide an official warranty?
Most often, yes, but for a short period (3—6 months). Companies provide 12 months.
2. What should you do if the contractor misses the deadline?
If penalties are specified in the contract, demand compensation. If not, record the delay and sign a supplementary agreement.
3. How can I prove the quality of hidden work?
Photographs and videos are helpful, as well as independent acceptance by an engineer.
4. Can I include responsibility for materials in the contract?
Yes, but the contractor is only responsible for the materials they purchased themselves.
5. Is it realistic to get a full 2—3 year warranty?
Yes, from large companies, especially for turnkey renovations.
6. What should you do if a defect appears after a year?
Write a claim to the contractor. If the warranty period is still valid, the company is obliged to fix the defect.
A warranty is not a formality, but a tool to protect your money. Professional companies in Tbilisi and Batumi always provide a contract, fix the price, and are responsible for quality. If you check the contractor properly and draw up the documents, the renovation will bring only comfort, not stress.
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